Services, Solutions and Products

We are the largest Slovak
producer of ERP solutions

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The company  SOFTIP has been participating in the information technology market for over 25 years now. Nowadays it has become the most significant Slovak producer of ERP solutions and according to the TREND TOP chart concerning IT sector it has occupied the eighth position among software houses within Slovakia.

Miroslav Tobiáš
Sales director of the SME Division

In 2015 its revenues reached almost 14 million euros. During that period the company has developed thousands of innovative IT solutions which have been used by the most important companies in Slovakia and abroad and it has become the Slovak leader in the field of corporate information systems.

Particularly, it has an essential influence on the perception of IT market, its development and direction within the above mentioned area of ERP and HR solutions, as well as custom-made, portal and system services supply.

Among more than 6300 SOFTIP customers there are important enterprises not only from Slovakia but also from the Czech Republic, Austria, Poland and Great Britain. In eight workplaces SOFTIP employs dozens of professionals, developers and technicians who take care of almost 42000 users of SOFTIP or partners´ solutions.

In order to maximise customer satisfaction, we always strive to ensure our solutions are designed in a comprehensive manner. In reality this means that except for the ERP itself, in cooperation with IT global leaders we successfully design and supply technical and technological infrastructure at the approriate quality level. The best proof of the utilization of the most developed technologies and of the quality of provided services and solutions is a continuous serie of nine victories in the Microsoft Industry Award competition and the achievment of the highest possible competency acknowledged by the company Microsoft, a Microsoft Gold Cloud Productivity Partner. We recommend the optimum configuration to the customer and guarantee trouble-free operation of the implemented solution.

Project Management

Project management is one of the most important system processes in the company. It manages and coordinates people, materials, finances and a schedule to ensure the project is delivered on time and on budget.

At SOFTIP we place a tremendous level of importance on project management methodology as verified by internal and external audits. We have many years of experience with managing extensive IT projects of all kinds, including those for customers, internal projects, product development and the delivery of services. Experienced project managers, who are regularly trained by renowned foreign trainers, are always entrusted with project management.

Industry Solutions

SOFTIP's solutions have been deployed in thousands of organisations over our nearly 25 years on the Slovak and Czech markets.

Such a wide portfolio of clients allows us to completely focus on real business and to gain expertise in various segments. This is the reason why our solutions are individually suited to the conditions of customer's segments: Sales, Industry, State and local government, Utilities, Finance and Services. We develop and implement custom solutions, thereby delivering another means of achieving your goals.

Map of SOFTIP services, solutions and products

Management support

MANAGEMENT IS SOFTIP MIS

SOFTIP MPP

Microsoft Dynamics CRM

PERSONAL kontroling

HUMAN RESOURCES

SOFTIP HUMAN RESOURCES PLUS

SOFTIP HAPPY HR

ATTENDANCE AND MEALS SYSTEM

INFORMATION SYSTEM FOR HR AGENCIES ISPA

INDUSTRY SOLUTIONS

SOFTIP TRANSPORT

SOFTIP PRODUCTION

ERP

SOFTIP PROFIT PLUS

SAP BUSINESS ONE

SAP BUSINESS ALL-IN-ONE

KEEPI – CLOUD BY SOFTIP

SOFTIP PACKET

CUSTOM SOLUTIONS

IS FOR PENSION FUNDS
SOFTIP GARANT

WEB GARANT

PORTAL AND WEB SOLUTIONS

CENTRAL PROCUREMENT

FINANCIAL PROJECT MANAGEMENT

IVO – IS FOR PUBLIC PROCUREMENT

REGISTERS FOR RECORDING AND ADMINISTERING DATA

SERVICES

development and implementation of customized solutions

implementation of value-added erp solutions

AUDIT IT

OUTSOURCING

SYSTEM AND INFRASTRUCTURE SERVICES

INTEGRATED COMMUNICATIONS

DATA ARCHIVING AND BACKUP

INFORMATION SECURITY

SYSTEMS INTEGRATION

OPTIMIZATION OF IT INFRASTRUCTURE

VIRTUALIZATION

BUSINESS ANALYSIS AND FEASIBILITY STUDIES

CONSULTING AND ADVISORY

EDUCATION

Service portfolio

SOFTIP brings tailored system solutions, services with a high added value and a long-term partnership guaranteed with a cooperation with the best IT market leaders.

We keep up with the latest technological trends and implement unique and innovative solutions, offering everything that any company could need in terms of IT.

Office 365

Office 365 are cloud services combining familiar environment of the classic desktop of the Microsoft Office applications packet and a corporate e-mail service, shared calendars, instant messaging, videoconferences, as well as sharing of files. Office 365 provides the newest tools for better cooperation, offering predictable monthly costs and zero starting infrastructure investments.

Microsoft Azure

Microsoft Azure is a growing set of integrated cloud services – analytical, computing, database, mobile, network, storage and web which allow users to achieve better results and save money. It provides integrated tools, prearranged templates and administered services that make faster the generation and administration of corporate, mobile and web applications, using skills that you already have and technologies that you already know. The advantage of Microsoft Azure is that it can be simply integrated into your existing IT environment.

Outsourcing

Outsourcing is one of the ways to regulate costs and to continue to increase company productivity. Outsourcing secures operations by using the best professionals without requiring any investment into expensive training for internal employees.

We offer:
▪ Human resources, payroll and accounting outsourcing
▪ Outsourcing IT
▪ SOFTIP PROFIT PLUS, SOFTIP PACKET and SOFTIP HUMAN RESOURCES PLUS application outsourcing

Integrated communication

Skype for Business (formerly known as Microsoft Lync) presents a platform of unified communication, integrating e-mail, instant messaging, presentations, voice and video. Its conception consists in interconnection of the communication technologies (harware and software) into one entity that is easy to understand and also easy to use. With this technology it is possible to work from any device and from any place, saving not only your costs but also your time. Your communication becomes safe and more effective by using the already existing infrastructure.

Data Archiving and Backup

Data are frequently the largest and most valuable asset a company has and a loss of data seriously compromises its ability to conduct business activities. For this very reason our specialists analyse existing conditions in detail and propose an ideal and secure way to back up systems to the customer in order to avoid potential failures in the future. We also provide data restoration if such an event occurs in the future. If such a situation did occur, we then restore such data.

Information Security

The availability of information is important but more critical are the rights to access such information and the ability to work with the information itself. The need of safety  is related not only to the critical data theft but also to the access to data concerning respective management and work levels. SOFTIP provides comprehensive service in the form of a physical Security Project, which minimises the potential risk of the loss or misuse of sensitive data while fully respecting all laws defined in existing legislation, in particular legislation covering personal data protection.

Systems Integration

Currently no company exists that would have and use a single purpose information system containing all business critical data. Just the opposite, pressure is increasing on securing mutual and trouble-free communication between various technologies, applications and platforms to provide and ensure consistent and up-to-date data. Regarding our 25 years´ experience we are able to make faster and easier the process of link creation between respective systems. This is how we save customers both time and money.

Optimization of IT Infrastructure

Maximizing the efficiency and utilization of individual IT tools and processes in a company is not a simple task. Companies that try and grapple with these challenges alone are frequently faced with significant investments in terms of money and time spent by internal employee on activities that are not a part of the company's core business. We have the specialists who have faced similar challenges many times in the past and who are able to ensure high quality services when configuring modern business IT infrastructure.

Virtualization

We design and implement an ideal scenario to enable the virtualization of the customer's IT infrastructure. This frees up funds that would otherwise be used to acquire, operate, administer and modernized hardware infrastructure. Instead the company gains a flexible hardware base that copies the need of the company as demands increase in terms of the number of clients, employees and performance.

Education

We provide arrangements of a variety of trainigs and seminars in our own training centres throughout the whole year.

  • SOFTIP PROFIT PLUS, SOFTIP HUMAN RESOURCES PLUS and SOFTIP PACKET application training
  • Seminars focused on current legislative changes and their integration into applications
  • Education and testing in the ECDL system
  • Training for Microsoft products
  • Training customized to meet specific customer requirements.


Additional Services

  • Transformation, migration and manipulation of large volumes of data
  • Project management and coordination of project activities
  • Services to support productive operations
  • Prophylactic information system controls
  • Software and hardware audits

Reliable suport

SLA - Service Level Agreement

We can create long-term relationships with our customers by concluding service level agreements (SLA). These represent repeated services provided in the agreed quality and scope. From the perspective of the customer, a customised SLA may be considered an additional service with high added value connected to standard services.

Customer support centre

At http://cpz.softip.sk/ find our customers up to date information on used software products including the possibility of downloading a new version of the application software and the covering documents. They can also register a problem or question and track the status of their solutions. SOFTIP customers who complete the registration form are automatically Customer Support Centre customers.

Call Centre

We provide immediate consulting services over the phone at +421 48 4358 600 for all of the applications customers use. Knowing your license number is the primary prerequisite for ensuring successful communication.

Service Line

Customers can simply dial 048 4358 700 to order service work from our professional consultants, including remote customer support services.

Remote customer support

Remote customer support allows to use all the consulting services in the shortest time possible via remote access.